how to make someone’s day

by sending them a pack of yummy biscuits along with boxful of files.

for meow, who loves detail:

one of my co-workers in the czech republic had mistakenly forgotten to send me some binders. she was so apologetic. completely unnecessary, but she sent them to me straight away. i got them today, and in them, was a pack of cookies taped to the inside of the binder along with a note:

ay. : )